Alain Renault

Alain Renault is senior R&D Engineer at Public Research Centre Henri Tudor. He is involved in projects related to process assessment and improvement, and IT service management. Alain is an active member of the ISO Working Groups on IT Service Management (ISO/IEC JTC1 SC7 WG25), and on Process Assessment (ISO/IEC JTC1 SC7 WG10.  Alain is co-author of the TIPA methodology.

Contact : Alain.Renault@tudor.lu
Website : http://www.tipa-itsm.com

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